Support

Contact Us

If you need help with your account, have a question about how Nivi works, want to report a bug, or have a security concern, reach out to our support team:

support@niviapps.com

Our team typically responds within 48 hours.

Before You Contact Us

Many common questions are answered in our Help & FAQ page, including:

• Getting started with your account and space
• Adding and managing loved ones
• Setting up check-ins and reminders
• Understanding activity monitoring and wellness checks
• Account recovery and device management

Security Issues

If you believe you have found a security vulnerability, please email us at security@niviapps.com. We take all security reports seriously and will respond as quickly as possible.

App Availability

Nivi is available on:

• iOS — App Store (requires iOS 15.1 or later)
• Android — Google Play (requires Android 7.0 or later)